Why is
Mediation Important in the workplace?

Mediation is an important tool for resolving conflicts in the workplace because it provides a structured and neutral process for parties to come to a resolution. Unlike traditional forms of dispute resolution, such as lawsuits or arbitration, mediation is voluntary, meaning that all parties must agree to participate. This allows for the parties to be in control of the outcome, which is often more satisfying and effective. RETAINING EMPLOYEES SHOULD BE THE PRIORITY.

Mediation is also a confidential process, which can help preserve relationships and reputations, which is especially important in professional settings like veterinary clinics and hospitals.

A trained neutral third-party mediator can help identify the underlying issues and concerns and facilitate communication between parties. This can lead to a better understanding of the situation and the development of creative solutions that are mutually beneficial. Mediation can also help to prevent conflicts from escalating and causing further damage to relationships and operations.

Additionally, mediation can help to improve communication and create a more positive work environment, which can lead to increased productivity and efficiency. It also promotes a culture of open communication and accountability, which can prevent future conflicts from arising.

Overall Mediation is an efficient and effective way to resolve conflicts in the workplace and can benefit the practice, the staff, and the clients in the long term.  Retaining employees is important.  Retaining happy employees is priceless.


Through mediation, employees will learn valuable skills that may enable them to help themselves and their coworkers:


  • Air negative emotions with the goal of being heard and understood;
  • Listen to criticism and complaints without becoming defensive;
  • Brainstorm solutions that would satisfy all parties involved; and
  • Foster an environment where employees feel comfortable mediating disputes.